Refund Policy

Effective Date: 10/3/2025​

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At United Competent Tax Services, we value the trust you place in us and strive to provide accurate and reliable tax preparation services. Due to the nature of tax filing and advisory work, our fees represent the time, expertise, and effort invested in preparing your documents, regardless of the outcome of your tax return.

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1. Non-Refundable Services

• All payments for tax preparation, filing, and related advisory services are non-refundable once work has begun.

• This applies even if you choose not to file a return we have prepared or if tax authorities assess penalties or fees based on information you provided.

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2. Exceptions

Refunds may only be considered under the following limited circumstances:

• Duplicate Payment: If you are accidentally charged more than once for the same service.

• Service Not Rendered: If you paid for a service that we did not deliver (e.g., if no work was started on your tax return).

• Error Directly Attributable to Us: If a proven error made solely by our preparer results in additional fees or penalties, we may, at our discretion, issue a partial or full refund of service fees.

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3. Disputes & Resolution

If you believe you qualify for a refund, you must submit a written request within 7 business days of payment, including proof of payment and a description of the issue. All refund decisions are made at the sole discretion of United Competent Tax Services.

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4. Third-Party Fees

Please note that fees or charges from tax authorities (IRS, state agencies, etc.) or third-party payment providers (banks, credit card companies, etc.) are not refundable under any circumstances.

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5. Contact Us

For questions about this Refund Policy or to request a refund review, contact us:

United Competent Tax Services

Email: Traci.ceo@uctaxservices.com

Phone: (945)353-0100

Office Address: 9501 Randol Mill Road

Fort Worth, TX 76120​